Shipping Policy

Thank you for shopping with FanVaults! We are committed to delivering your order safely and as quickly as possible.

Free Shipping

We are pleased to offer FREE shipping on all orders across India. There are no additional shipping charges at checkout unless otherwise stated.

Order Processing

• Orders are typically processed within 1–2 business days after successful payment or order confirmation.

• Orders placed on Sundays or public holidays will be processed on the next business day.

• During sales, festivals, or high-demand periods, processing times may be slightly longer.

Shipping & Delivery

We ship orders across India using Shiprocket and its network of trusted courier partners.

Estimated delivery times are:

• Metro Cities: 3–5 business days

• Other Cities & Towns: 4–7 business days

• Remote Locations: 5–10 business days

Please note that these are estimated delivery timelines and may vary depending on the courier partner, weather conditions, public holidays, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or SMS containing your tracking details. You can use the tracking link provided to monitor your shipment in real time.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If the package cannot be delivered due to an incorrect address, customer unavailability, or refusal to accept the shipment, it may be returned to us.

Incorrect Shipping Information

Please ensure that your shipping address, contact number, and PIN code are accurate when placing your order. FanVaults is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Damaged or Incorrect Deliveries

If you receive a damaged product or the wrong item, please contact us within 14 days of delivery with your order number, photos, and a complete unedited unboxing video. Please refer to our Return & Refund Policy for complete eligibility requirements.

Shipping Delays

While we strive to deliver every order within the estimated timeframe, delays may occur due to circumstances beyond our control, including weather conditions, natural disasters, courier disruptions, strikes, or other unforeseen events. We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions regarding your shipment or delivery, please contact our customer support team through the contact information provided on our website. We are happy to assist you.